Please read through the following instructions on how to return your item(s) to us.
ROADTRIP TEE: If you wish to return an order that includes the Roadtrip T-Shirt, the T-Shirt must also be returned for the return to be accepted. Returns with all items except the Roadtrip T-Shirt will not be accepted.
Step 1: Before returning an item, please ensure that it meets our eligibility criteria:
- The item was purchased from our online shop
- The item is in its original condition with all tags and packaging intact
- The item has not been used, washed, or altered in any way
- The return is made within 14 days of delivery
Step 2: Initiate the Return Request by filling out the form below.
Step 3: Pack and Ship the Item.
Please pack the item securely in its original packaging with all tags and labels attached. Please note that the customer is responsible for the return shipping costs.
Send the package to the following address:
RETURNS DEPARTMENT: 6PM
IN DER WELLE 16
Step 4: Once we receive the item and confirm that it meets our eligibility criteria, we will process the refund. The refund will be issued to the original payment method within 7-9 business days. Please note that it may take additional time for your bank to process the refund.
If you have any questions or concerns about the return process, please contact us at firstname.lastname@example.org. We are always here to help!