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How to return items

1. register your return

Please use our Return Portal below to register your return. Your Order Number and E-Mail Address are needed. Please note the following requirements:

  • The item is in its original condition with all tags and packaging intact
  • The item has not been used, washed, or altered in any way
  • The return is made within 14 days of delivery

2. Ship your items

Please pack the item securely in its original packaging with all tags and labels attached. Please note that the customer is responsible for the return shipping costs. We recommend to use DHL Shipping. Send the package to the following address:

MAJAMO GMBH
RETURNS DEPARTMENT: 6PM
IN DER WELLE 16
49565 BRAMSCHE
GERMANY

3. Get your refund

Once we receive the item and confirm that it meets our eligibility criteria, we will process the refund. The refund will be issued to the original payment method within 10-15 business days. Please note that it may take additional time for your bank to process the refund.

Return Portal